CURVEMIX orders are generally processed within 1–3 business days before shipment.

Processing time refers to the period required to prepare, verify, and dispatch your order and does not include the carrier's delivery time.

Estimated delivery within the United States is generally 5–10 business days after your order has been processed.

Delivery estimates may vary depending on destination, carrier conditions, public holidays, weather, customs procedures, or circumstances outside our direct control.

Yes. Orders of US$34.99 or more qualify for free shipping.

For orders below the free-shipping threshold, any applicable shipping charge will be displayed during checkout before payment is completed.

Yes. Once your CURVEMIX order has shipped and tracking information becomes available, shipping confirmation will be sent with the relevant tracking details.

Tracking information may require a short period after dispatch before appearing in the carrier's system.

CURVEMIX uses a multi-location fulfillment model. Depending on product availability, order requirements, and destination, products may be fulfilled from different facilities or approved third-party fulfillment partners.

This allows us to maintain a broader selection of earrings, necklaces, rings, bracelets, and related jewelry styles without representing that every item is dispatched from a single warehouse.

Orders may generally be changed or cancelled before they have been shipped.

Please contact service@curvemix.com as soon as possible if you need to request a change or cancellation.

Once an order has already been dispatched, changes or cancellations may no longer be possible.

Eligible purchases may be returned within our 180-day return window, measured from the date of delivery and subject to the conditions stated in our Return & Refund Policy.

Before sending a product back, please email service@curvemix.com to request return instructions and the appropriate return address.

Please do not send returns to our registered business address or to any other address unless that address has first been provided or confirmed by CURVEMIX Customer Care.

For eligible returns that are not related to a product quality issue, fulfillment error, or another issue attributable to CURVEMIX, the customer is generally responsible for return shipping costs.

If an item arrives damaged, defective, incorrect, or materially different from its product description, CURVEMIX will review the issue and provide an appropriate replacement, refund, or return solution at no additional cost where applicable.

Please contact service@curvemix.com and include your order number, a description of the issue, and clear photographs or other supporting information where appropriate.

Once the issue has been reviewed, our team will provide the appropriate replacement, refund, or return solution.

Approved refunds are issued to the original payment method.

After CURVEMIX has issued the refund, it generally takes 5–10 business days to appear through your original payment method.

Actual posting times may vary depending on your bank, card issuer, or payment provider.

CURVEMIX focuses on contemporary jewelry designed around refined proportions, sculptural forms, subtle details, and versatile everyday styling.

Our core collections include earrings, necklaces, rings, and bracelets, with designs ranging from understated everyday pieces to more expressive sculptural styles.

CURVEMIX products are organized into four principal jewelry categories:

Earrings — studs, hoops, huggies, drops, pearl details, and sculptural silhouettes.

Necklaces — fine chains, pendants, pearl styles, layered designs, and polished statement forms.

Rings — slim bands, stacking rings, open forms, organic curves, and sculptural pieces.

Bracelets — fine chains, pearl details, cuffs, bangles, and layered wrist styles.

Product-specific information is provided on the relevant CURVEMIX product page.

We recommend reviewing the product description, dimensions, materials, finish, available sizes, chain length, closure type, stone or pearl details, and care information where applicable before placing your order.

If you still have a product question, contact us at service@curvemix.com .

We aim to represent CURVEMIX jewelry as accurately as possible. However, metallic tones, stones, pearls, and surface finishes may appear slightly different depending on lighting, photography, screen settings, and production variation.

Where natural materials such as freshwater pearls are used, slight differences in shape, tone, luster, surface texture, and size may occur from piece to piece.

Available ring sizes are shown on the individual product page where applicable.

We recommend measuring a ring that already fits the intended finger or measuring the finger itself and comparing the result with the sizing information provided for the product.

Ring fit can vary slightly depending on band width, design, finger shape, temperature, and personal preference.

Store jewelry separately in a clean, dry place when it is not being worn and gently wipe the surface with a soft, dry cloth after use.

Avoid prolonged contact with perfumes, lotions, household chemicals, chlorine, salt water, and abrasive cleaning products.

Care requirements can differ by material and design, so please review any product-specific care guidance shown on the relevant product page.

No. Freshwater pearls are natural materials and may show subtle differences in shape, surface texture, luster, tone, and size.

These variations are normal and form part of the individual character of pearl jewelry.

CURVEMIX uses secure encrypted connections during checkout to help protect information transmitted during the payment process.

Available payment methods are displayed directly during checkout.

The options shown there are the payment methods currently available for your order, location, currency, and checkout session.

Payment is generally authorized or collected when your order is placed, according to the payment method selected during checkout.

The currency and final amount presented during checkout are the amounts applicable to your order.

Depending on your location and payment provider, your bank or card issuer may apply currency conversion or other charges independently of CURVEMIX.